FAQs

We meet at 6525 Washington Street, Yountville for coffee and pastries at your preflight orientation.

For the entire adventure you should allow about 3-4 hours.  This includes the approximate one-hour long balloon flight as well as transport to and from the flight site.

Casual clothing along with comfortable closed toed shoes is recommended. We also suggest wearing light layers so that you can easily adjust to the temperature as the sun comes up. The coolest you will be is on the ground. Once you are in flight, the burners tend to keep the baskets nice and warm.

Yes! Prepare to take a lot of pictures! We encourage you to share your pictures on our social media sites!

We have different size balloons that can accommodate 2, 4, or 20 passengers. We bring out the balloons that will best accommodate the number of passengers that we have scheduled on a given day.

We do not have any age restrictions; however, we do have a 48-inch height requirement. You are unable to hold your child at any time during the flight; children do need to be able to stand on their own for the approximate one-hour long balloon flight. Also, the sound of the burners can sometimes scare younger children, this is not a constant sound you will hear, the pilot turns the burners on every few minutes to keep at a specific altitude. Because of this we recommend bringing ear plugs for children under 12 years of age.

Hot Air Balloon rides are a fun experience however there are some individuals in which we do not recommended flying: Expectant mothers, children 48 inches and below and pets (including service pets and emotional support pets). All passengers must be able to stand for a minimum of 1 hour without assistance.

All passengers need to be able to stand independently in the basket for at least an hour.

Hot air balloon baskets move with the wind, there is little to no chance of motion sickness. You can rest easy knowing you won’t feel queasy!

The balloon rises gradually and is like floating. If a passenger is too afraid to fly, they are advised to purchase a chase ticket. A chase ticket allows a guest to watch the balloons from our shuttle on the ground. To purchase a chase ticket please contact our office at 707-253-2222.

By ascending and descending, a pilot can find different currents of wind to carry the balloon in direction he or she would like to go.

We do not have a weight limit however should anyone be concerned we ask that they let us know so we may be sensitive to anyone needs.

We recommend booking at least 2 weeks in advance to secure your desired date.

For safety reasons we do not recommend flying while pregnant. Additionally, the pilot may determine not to carry a pregnant passenger if the weather conditions on that morning present additional risk.

Our pilots fly over as much of Napa as the wind allows.

The flight itself lasts 45 minutes to an hour depending on the weather.

Safety is our number one priority. We fly when the temperature is cool, and the winds are calm. If the weather does not permit flying, we will contact passengers regarding rescheduling or cancellations.

We have several launch sites within Napa Valley. Wind and fog can determine where we may launch on any given day. We also have alternate launch sites in two adjacent valleys if weather does not permit us to fly in Napa.

Coffee and pastries are provided at the gathering point, prior to takeoff. Many guests continue the day with brunch or lunch at one of Downtown Napa’s world-class restaurants located just steps from the meeting location.

Yes, we fly year-round, weather permitting. Each season offers its own beauty—spring brings wildflowers and lush vineyards, summer mornings are warm and bright, fall showcases golden harvest colors, and winter offers crisp, clear skies with sweeping valley views.

Absolutely. We love helping guests celebrate milestones. Private flights are perfect for anniversaries, birthdays, and even proposals. We offer proposal packages designed to make your big moment unforgettable.

Restrooms are available at the check-in site in Downtown Napa before leaving for the launch site. There are no restrooms at the launch site or onboard the balloons.

Please see our Cancellation Policy for full details.