Reviews

Read what people are saying...
POST A REVIEW

Read our Facebook Reviews

  • 5 star review  Such and awesome balloon ride! Great service from beginning to end!

    thumb Rashieda Mu'min-Jordan
    12/11/2017

    5 star review  Thank you Jake and the greatest staff ever. I am terrified of heights and they helped ease me into doing this. It was an experience I’ll never forget. Napa is so beautiful and we could see San Francisco in the air. Breathtaking.

    thumb Mary Greco Chase
    12/03/2017

    5 star review  Awesome experience! Pastries and coffee before, a beautiful flight, and a delicious breakfast. You can't go wrong!

    thumb Dan Gospe
    11/19/2017

    5 star review  It was an amazing experience and all of the crew were very nice and accommodating! Thanks to Tina, Chad and all the gang on October 30, 2017. Thank you!

    thumb Lynda Kiefer Struebing
    10/31/2017

    5 star review  Our ride was on Thursday, 10/26, and it was absolutely AMAZING - I highly recommend this company over any of the other ones in the valley. Our pilot, Chad, was one awesome dude and you could tell the crew genuinely liked each other and loved to have fun. Thank you all very much for giving me and my husband an outstanding first hot air balloon ride experience. We will be forever grateful. �

    thumb Mel McBroom Lawton
    10/27/2017

    5 star review  This was an experience we'll never forget. Our pilot Shane was exceptional!! He loves his job!! The crew was so nice and helpful. The balloon ride was wonderful, the valley is breathtaking from an aerial view. This was the highlight of our trip. Thank you BATV, for an amazing morning!

    thumb Elizabeth Davis James
    10/04/2017

    5 star review  Went for th first time this morning. Everything about it was incredible. Our pilot, Jake, was the best

    thumb Eric Wigton
    9/26/2017

    5 star review  It was all so beautiful. It was a perfect birthday gift,, ♡♡

    thumb Sasha DeGuarda Puga
    9/21/2017

    5 star review  Amazing experience! Thank you Tina and our pilot Chad. You guys are the best! ��

    thumb Drew Sanchez
    8/10/2017
  • 5 star review  Amazing, amazing, amazing! Everything met or exceeded our expectations. Tina was a delight. Our pilot, Shane, was clearly experienced (as were "the guys"). Funny and full of life. Up in the air, it is nothing short of peaceful. Once we landed, we headed back into town for a personalized brunch. Perfect ending to a fabulous morning. Thank you to all who took part in making the event one to remember.

    thumb Summyr Arnold Siegel
    7/23/2017

    5 star review  My husband and I did our first hot air ballon ride and it was amazing! We could not have asked for a better experience from an easy, convenient meeting place with delicious coffee and pastries to the amazing ballon ride. We finished our morning with a delicious brunch with fresh OJ and champagne �!!! Highly recommend and will definitely be returning on our next trip to Napa !

    thumb Deana Garner
    7/17/2017

    5 star review  Excellent service from pick up point to brunch after our balloon ride. Tina is awesome as well as our pilot Shane...highly recommend this company

    thumb Diane S Bailey Bland
    6/13/2017

    5 star review  It was an amazing experience. We could see San Francisco from Napa which is sometimes hard due to fog but the day we flew it was crystal clear!! This should be something that everyone experiences because it's not scary at all. My family was celebrating my mom's birthday. We had the best pilot (Chad)! He told jokes and was so knowledgeable about everything. We landed safely with a huge breakfast and endless mimosas. It was so much food you almost couldn't fit it all on your plate!!! These balloons are the largest balloons in the nation!! I would definitely recommend this company!!

    thumb Tara Sanders
    6/11/2017

    5 star review  Great pilot, great crew, fantastic experience!!

    thumb Meg Kelly
    6/09/2017

    5 star review  Great experience, very professional, enjoyable! Memories to last a lifetime! Highly recommend this company �

    thumb Janet Hoover
    6/05/2017

    5 star review  Balloons above the valley exceeded our expectations!!! Although our original ride has been cancelled due to weather conditions we got the best customer service one could wish for - they've rescheduled our ride and made sure we have an unforgettable time! The team was extremely friendly and very well organized! Our pilot Jake guaranteed an enjoyable ride with a smooth and safe landing. 🙂 We can definitely recommend the tour offered by balloons above the valley! 😊

    thumb Radina Pangelova
    5/23/2017

    5 star review  Everything was great, from Tina checking us in. The ride to the balloon site. Our great pilot, Jake who kept us entertained and he was vey knowledgeable even the crew who took the balloon apart were friendly. Then we had a delicious champagne breakfast with our photos displayed where we would be sitting. I highly recommend this company. Oh, did I mention, our pilot Jake looked like Ashton Kutcher. Wished I were young again!

    thumb Melissa Wolfert Long
    5/05/2017

    5 star review  Bucket list item complete! Very friendly and professional company. Experience of a lifetime.

    thumb Sarah Ferrington
    5/01/2017
  • 5 star review  Amazing experience and great customer service! Thank you for making my sister's 21st birthday so special 🙂

    thumb Haley Fountain
    2/25/2017

    5 star review  The staff are happy, helpful, and you can see love what they are doing. This was a wonderful experience!!!!

    thumb Leanne M Lowry
    2/12/2017

    5 star review  We had a great time. Bob was great. The tour started on time and the ground crew really took the time to explain everything to us. The viewa from above were amazing. I am so glad I can check this off of my bucketlist.

    thumb Nita Renee Stephens
    12/04/2016

    5 star review  Absolutely amazing! Best experience and loved our pilot Jake.

    thumb Kari Daniel Kinley
    11/04/2016

    5 star review  One of the greatest experiences! The staff was super friendly and welcoming. Our pilot, Jake was fantastic!!! Views were beyond what you can imagine & the champagne brunch was delicious! I highly recommend this company for your hot air balloon experience. It was perfect!

    thumb Chelsie Lynn Gros
    10/27/2016

    5 star review  Wow! What an amazing and beautiful experience!!!!! So much fun

    thumb Hillary Sacks
    9/28/2016

    5 star review  Fabulous staff and fabulous trip. Very accommodating and friendly!

    thumb Arlene Winn
    9/21/2016

    5 star review  Great ride well worth it. Staff and driver were great. They were all very informative and hospitable.

    thumb Michael Perrone
    9/18/2016

    5 star review  Great team and awesome hot air balloon experience. Highly recommended to even first timers like us. Fly so high over Napa and Sonoma Valleys. Pilot Russ had a perfect landing. Tour ends with refreshing Mimosa and full hot and cold breakfast. Thank you !!

    thumb Ellen Sapnit
    9/05/2016
  • 5 star review  Our balloon ride was amazing! Jake is a professional who keeps the ride enjoyable with his humor and knowledge. We felt safe the entire time. The entire staff is great, everyone was cheerful, helpful and pleasant and the pastries, coffee and brunch with mimosas are definitely an added bonus.

    thumb Raina Diedrick
    9/02/2016

    5 star review  What a great morning- loved every minute of it!! Our pilot, Russ, was awesome. Would definitely recommend this!

    thumb Debi Brooks Puchovsky
    7/21/2016

    5 star review  It was wonderful Jake did a fantastic job. Everyone who was in charge was very friendly and in control.

    thumb Sharon Hebenstreich
    7/16/2016

    5 star review  La mejor experiencia de nuestra vida! Definitivo! Es hermosa! Una maravilla el poder volar por los cielos! Gracais!! Desde Puerto Rico! El staff muy bueno. Cafe y Rico postre al llegar, El viaje muy bueno y el "Brunch" espectacular! Riquísimo! Nos trataron como Reyes! Todos son muy buenos!

    thumb Sylvia Alvarado
    7/14/2016

    5 star review  Great fun and a memorable experience.....worth every penny... Russ was a terrific pilot....thank you

    thumb Simon FitzPatrick
    7/13/2016

    5 star review  The most beautiful experience and Russ was the best and most informative great staff..

    thumb George Bakos
    7/13/2016

    5 star review  Fantastic experience. Everyone was fun and happy. Russ was a great pilot and landed that hot air balloon so smoothly it was incredible. Our whole family had a great time. Thanks everyone.

    thumb Sam Chuck
    7/06/2016

    5 star review  Spent the 4th of July with my husband of 35 years. So fun. Russ was our pilot and felt so safe with him in charge. Would recommend this to everyone and would love to do it again

    thumb Diane Burke
    7/04/2016

    5 star review  We loved every movement! What perfect weather, perfect pilot, great day! Thank you! Great experience and adventure with my family.

    thumb Angela Reinhardt-Mullins
    6/28/2016
  • 5 star review  Really loved the hospitality and and the way everybody treats you the staff is really nice. I would recommend family and friends!!

    thumb Jose Adrian Casas
    6/27/2016

    5 star review  My husband and I had a wonderful experience today. Your staff is amazing, we were very lucky to get Russ as our pilot. Even though I was a Lil nervous because it was my first time, you all made it so easy and fun for us. Great way to celebrate our wedding anniversary. We will definitely do it again. Thank you so much for that yummy breakfast and the pictures with an amazing view.

    thumb Yoli Casas Juarez
    6/25/2016

    5 star review  Amazing experience. Friendly & efficient staff. Jacob - our pilot was superb & Joel - extremely helpful

    thumb Harshit Bhatia
    6/24/2016

    5 star review  Such a great experience. Everyone was so friendly and made everything soo enjoyable and worth it. I would come back in a heartbeat! Thank y'all, Steven and Jake

    thumb Brooke Landry
    6/22/2016

    5 star review  Jake was funny and a great pilot, and crew was amazing! Breakfast was delicious and plentiful and bottomless mimosas YAY!

    thumb Vanessa Arasin
    6/22/2016

    5 star review  Steven , the driver, was Awesome!!! Jake, our pilot, deserves many bragging rights! His sense of humor was such an added highlight to our first ride!! Louisiana loves y'all!!

    thumb Robyn H. Landry
    6/22/2016

    5 star review  Amazing time this morning!!!! Pilot Russ was awesome!!!!

    thumb Faye Michel Olensky
    6/06/2016

    5 star review  What an amazing experience! The staff was very friendly and helpful from start to finish! Easy to book the tour online and I appreciated the confirmation the day prior to ensure we knew where we were meeting for departure. Our pilot Jake was great and quite funny! And the champagne brunch after was great! A real breakfast buffet (not the continental freeze dried eggs) ...I would definitely fly with them again.

    thumb Michelle Fontanetta
    6/04/2016

    5 star review  Sandra and Jake provided the best service. If you have never been on a hot air ballon, you have to try Balloons Above the Valley. They will not disappoint. Excellent, excellent service.

    thumb Betsy Padilla
    5/29/2016
  • 5 star review  Scott & Ellie made my birthday! I can't wait to come back and do it again!

    thumb Jessica Pohto
    5/29/2016

    5 star review  What a great trip! David was awesome. The trip was smooth, peaceful and included an exciting adventuring.

    thumb Kimberly Williams
    5/28/2016

    5 star review  5 Star service! Great team, excellent at all they do. My husband and I enjoyed the balloon ride and breakfast thoroughly! We highly recommend Balloons Above the Valley.

    thumb Jerilyn Bird
    5/27/2016

    5 star review  Outstanding! We had wonderful experience with Russ/Spirit!

    thumb Firas Makhlouf
    5/22/2016

    5 star review  Champagne Brunch and flying high in a balloon, what else could be better?! Scott was a fantastic balloon pilot and we enjoyed our tour of Napa! Steven our favorite red bearded friend was superb and even made payment and post ballooning fun! Overall, the team made our experience enjoyable, safe, and memorable! Many thanks! Up, up, and away!!

    thumb Sarah Anne Steadman
    5/18/2016

    5 star review  Awesome experience & well run operation. Our pilot, Jake, was a master and landed 10' from vineyards on a service road. No bounce, no drag.

    thumb Dan Albertson
    5/17/2016

    5 star review  We had a wondeful time!!! Scott, our pilot, and all his support staff are unbelievably well-coordinated and friendly. Highly recommended!!!!!

    thumb Diana Hayek
    5/16/2016

    5 star review  This was an amazing way to spend our 1 year anniversary! I would highly recommended this for anything!!!

    thumb Kayla Butler
    5/15/2016

    5 star review  Superb experience!! The staff worked for our complete satisfaction. The brunch afterwards was beyond excellent!

    thumb Ana Cordova
    5/12/2016
  • 5 star review  Absolutely magical. A serene peaceful ride with breathtaking views. Jake was an excellent pilot and Stephen and Mike wonderful hosts Thanks so much

    thumb Annette Malpass
    5/11/2016

    5 star review  We had an awesome time and thank you for helping me celebrate my birthday and mothers day!! Jake was a great pilot and everyone was nice!! It was my first time so thank you for the great memories

    thumb Amanda Schaefer
    5/08/2016

    5 star review  We had such a great time! The entire crew was awesome and a very special thank you to our pilot Jake, he did a great job. So glad we did this, what a fun morning!

    thumb Stephanie Marie
    4/12/2016

    5 star review  I had a fantastic time. It was a wonderful birthday present. Our pilot Scott was very personal, knew his balloon and showed care and safety of his passengers. We had a champagne brunch and he makes a mean mamosa! I want thank the staff at balloons above the valley for making my Birthday special. See you again soon.

    thumb Kalama Schreiner
    4/02/2016

    5 star review  You guys have a great staff. Very friendly!! Everything was fabulous from the beginning to the end. We were alittle concerned when we had to go to Winters to start. But we got to see some great stuff and we were in the air for about a hour and 15 minutes. My boyfriend liked his birthday present we will share your name with friends and come back again real soon Keep up the good work!!

    thumb Bonnie Stone
    4/02/2016

    1 star review  Frustrating to watch other companies fly the same morning we get cancelled. If we come back we will choose another company

    thumb Scot M Nelson
    3/28/2016

    5 star review  Well coordinated, from checking, take off to landing. With a great brunch at the end. WE highly recommend it!

    thumb Joe Garcia
    3/26/2016

    5 star review  Fantastic ride! Had an awesome experience, and Bob was a great pilot. Highly recommend!

    thumb Yasaman Zaca
    3/26/2016

    5 star review  My wife and I enjoyed our first balloon flight for our honeymoon and it did not disappoint! The first attempt didn't work out due to windy conditions but we were able to reschedule for the next day. There's no better way to spend a beautiful March morning in Napa Valley - coffee and pastries to start, amazing flight, then a delicious brunch. Our pilot Jake added some entertainment and education to the experience. We can't wait to come back and do it again!

    thumb Jared Russell
    3/23/2016
  • 5 star review  The Hot Air Balloon Ride was fantastic. I recommend this for everyone. The crew was exceptional! We came from New York and can't wait to go back and tell our friends and family how much of a blast we had.

    thumb John Esslinger
    3/01/2016

    5 star review  This was amazing! Worth every penny!! My girlfriend and I absolutely loved this. Easily the highlight of our Napa Valley trip!

    thumb Phillip Sislofsky
    2/09/2016

    5 star review  The best experience in Napa. Beautiful views and awesome crew members will make you want to come back time and time again.

    thumb Tera Brock Prather
    1/30/2016

    5 star review  Great staff! Great experience! Great brunch! Amazing! Will recommend this company to anyone coming to Napa

    thumb Kyla Greenhow
    11/04/2015

    5 star review  We found the link on the hotel website and the concierge recommended this. This was our first trip to Napa and we enjoyed the trip and Jake, our pilot. Thank you!

    thumb Melissa Scott Boyle
    11/03/2015

    5 star review  We had a wonderful experience! The staff is very friendly and accommodating! Our pilot, Scott, was great!

    thumb Leticia Magallanes Phillips
    10/27/2015

    5 star review  Amazing experience for any special occasion. Scott our pilot was very friendly and knowledgeable. This company really pulls out all the stops and smiles.

    thumb Bjarne Christiansen
    9/27/2015

    5 star review  It was a great journey...thank you Scott. Perfekt Pilot.

    thumb Matthias Jürgensen
    9/17/2015

    1 star review  DO NOT BOOK WITH THIS COMPANY The trip was canceled the morning of due to weather. Understandable, but they will not refund your money. We traveled from Atlanta for this rude awakening.

    thumb Mitchell Lyons
    9/13/2015
  • 4 star review  Great trip! Our only dissappointment was not being able to fly over Napa Valley, but no one can control the weather. Also the basket was a bit crowded....perhaps they should not put more than 4 adults in a compartment?

    thumb Jeff Grant
    9/01/2015

    5 star review  What an awesome way to spend my birthday!!! Thanks for a great ride Russ!

    thumb Krista Giordano
    8/10/2015

    5 star review  More than I expected. Unbelievable experience! Ready to go back again.

    thumb Don Ludwig
    8/08/2015

    5 star review  From beginning to end, Balloons Above the Valley was exceptional. I had had pretty so-so customer service on my trip to Napa but BATV blew me away. Seriously. From the crew to the pilots to the people taking our credit cards, everyone was on happy pills. Everyone seems to love what they're going and it shows. This was worth every penny in my opinion and I strictly want to come back just to book with BATV again. I cannot emphasis how great they were. Also, Tina and Chelle, y'all are the greatest.

    thumb Lillian Lockhart
    7/29/2015

    5 star review  Amazing views...amazing staff....Jake was awesome!!!

    thumb Khristine Chanel
    7/25/2015

    5 star review  Wow! Great service & staff. What an awesome experience.....! Recommend it.

    thumb Alberto Cortez Jr.
    7/24/2015

    5 star review  fantastic! staff amazing! what a wonderful experience!!!

    thumb Sharon Weiss Bello
    7/19/2015

    5 star review  Such a great experience. The entire staff did a fantastic job!

    thumb Mary Hanaghan Coalson
    7/19/2015

    5 star review  Amazing experience highly recommend. Chelle was an awesome pilot. Everyone is super friendly. Views are breathtaking. Best present for anyone.

    thumb Claudiia Morales
    6/28/2015
  • 5 star review  Excellent experience with Russ as our pilot! I would highly recommend this!

    thumb Whitney Stringer
    6/24/2015

    5 star review  Russ was a great pilot. My Husband & I enjoyed the flight.

    thumb Natalie Salas Mercado
    6/20/2015

    5 star review  The Balloons Above the Valley crew were EXCELLENT!! It was a wonderful experience from beginning to end!! Thank you all...especially Marty and Russ...you were awesome!

    thumb Janet Miltenberger
    6/19/2015

    5 star review  Amazing experience! Our pilot Russ did an amazing job.

    thumb Payton Ten Hagen
    6/05/2015

    5 star review  We had an amazing time! Our pilot Bob was great! Up up and away!!!

    thumb Anita Green Reibel
    5/10/2015

    5 star review  Great ride! Great staff. We felt safe and taken care of from the first phone call to the moment we left.

    thumb Lee Harrison
    4/21/2015

    5 star review  Our pilot Jeff made the trip! Highly recommend this to anyone who wants gorgeous birds eye view of Napa!

    thumb Nichole Heady
    4/19/2015

    5 star review  Amazing flight. Thanks Jake.

    thumb Patty Freiberg
    4/10/2015

    5 star review  We had the time of our lives! Thanks especially to our pilot Bob!

    thumb Ханс Уазнер
    4/10/2015

Read our Trip Advisor Reviews

Balloons Above the Valley (BATV) is proud to let our clients and friends know we have received the TripAdvisor Certificates of Excellence award 7 straight years in a row!! TripAdvisor ranks us at #2 out of 27 Outdoor Activities in Napa.

This award is presented to accommodations, restaurants, and attractions that are committed to providing their clients with hospitality excellence. The award is given based on the quantity, quality, and how recently reviews were provided to TripAdvisor over the last 12 month period. Businesses must maintain four out of five rating on the overall TripAdvisor bubble rating, have a minimum number of reviews, and should be listed on TripAdvisor’s site for a minimum of 12 months.

Balloons Above the Valley has also received the new TripAdvisor Certificate of Excellence Hall of Fame award. The new award is given to businesses which have won the Certificate of Excellence award each year for the past five years.